The Ripple
What one leader sets in motion
A pattern in one person rarely stays with that person. Pick a scenario, choose where in the organisation it starts, and watch it travel down the levels, across the teams and back up the line. Then move the moment attention arrives, and watch the ripple settle.
One sharp reaction to bad news, and from then on nobody brings any.
Silence spreads. Problems surface late, dissent stops, and only safe ideas travel, up the line and across it.
Strain has reached 1 of 31 groups across 1 of 4 levels. Tap any group to start it there.
One reaction in one meeting. Everyone present remembers it.
What it costs, cumulative
Left alone, by month 24
5,362,419 SEK
about 2.5 people leave
Attended to in month 6, incl. the 150,000 SEK to act
3,154,946 SEK
about 1.4 people leave
Acting in month 6 keeps 2,207,472 SEK in the organisation over two years, and pays for itself by month 11.
Where it goes, month 0 (left alone)
Client impact is shown on the map but not priced.
Your assumptions
These are placeholders to edit, not benchmarks. Every number on this page follows from them.
Everyone in the part of the organisation the pattern can reach
Hiring, onboarding and lost output
For example the day built in Design your day
What the research says
Amy Edmondson found that hospital teams with better leadership reported more errors, because they felt safe to report them. Silence looks like a calm unit.
Edmondson, psychological safety research
The research shows direction. The numbers above are your assumptions, not measurements, and they are the part you can change.
Communication
Heart
Ceremony